500 Huron Street, MIchigan City, IN 46360
Effective Date: January 1, 2026
Website: www.joyridemc.com
JOYRide, LLC (“JOYRide,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, and safeguard your information when you visit our website, www.joyridemc.com, and when you communicate with us, including via text messaging.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and any other information you voluntarily provide.
- Communication Data: Information related to your interactions with us, including text messages, calls, and customer service inquiries.
- Website Usage Data: IP address, browser type, device information, and browsing activity collected through cookies or similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our services
- Communicate with you regarding inquiries, services, and updates
- Send appointment reminders, service notifications, and promotional messages (where consent is provided)
- Improve our website and customer experience
- Comply with legal and regulatory requirements
3. Text Messaging (SMS) Communications
By providing your phone number and opting in, you consent to receive text messages from JOYRide, LLC. These messages may include service updates, appointment reminders, and promotional content.
- Consent: Consent is obtained through website opt-ins, direct communication with our team, or customer-initiated contact.
- Message Frequency: Message frequency may vary.
- Fees: Message and data rates may apply.
- Opt-Out: You may opt out at any time by replying “STOP” to any message.
- Help: For assistance, reply “HELP” or contact us directly.
We maintain records of consent in accordance with applicable laws and industry standards.
4. Sharing of Information
We do not sell, rent, or share your personal information, including phone numbers, with third parties for their marketing purposes.
We may share your information with:
- Service providers who assist in business operations (e.g., messaging platforms), under strict confidentiality obligations
- Legal authorities when required to comply with applicable laws or regulations
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or mobile networks is completely secure.
6. Your Rights and Choices
You have the right to:
- Opt out of marketing communications at any time
- Request access to or deletion of your personal information (subject to legal obligations)
- Disable cookies through your browser settings
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including maintaining records of consent for communication compliance.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or our practices, please contact us:
JOYRide, LLC
Website: www.joyridemc.com
Phone: 219.955.7433
Email: smile@joyridemc.com
